Terms and Conditions
Last Updated: September 29, 2026
These Terms and Conditions apply to purchases made through auramavix.com, operated by Shenzhen Zhenyixing Network Technology Co., Ltd.
1. Products
Auramavix™ sells kitchenware and related kitchen products.
Product availability, pricing, design, specifications, and promotions may change.
2. Product Information
We make reasonable efforts to provide accurate:
- Product descriptions
- Images
- Dimensions
- Materials
- Colors
- Product-use information
Minor differences may occur because of photography, display settings, measurements, manufacturing variation, or product updates.
3. Proper Product Use
Customers are responsible for using products according to their intended purpose and applicable instructions.
Products involving heat, sharp edges, blades, electricity, food preparation, or other functional risks should be used with appropriate care.
Do not use a product in an oven, microwave, dishwasher, freezer, stovetop, or other environment unless the product information indicates that the use is appropriate.
4. Product Availability
All orders are subject to availability.
If a product becomes unavailable after purchase, we may contact the customer regarding available options, which may include cancellation and refund.
5. Pricing
Prices may change over time.
Obvious pricing or technical errors may be corrected subject to applicable law.
6. Orders
Submitting an order does not necessarily constitute final acceptance.
Orders may be reviewed for:
- Payment verification
- Fraud prevention
- Stock availability
- Address verification
- Pricing errors
- Technical errors
7. Payment
Customers must provide valid payment information through available checkout methods.
Payment processing may be handled by third-party providers.
8. Processing
Standard processing time:
1–3 Business Days
9. Delivery
Estimated delivery:
7–14 Business Days
Delivery estimates are not guaranteed arrival dates.
10. Returns
Eligible products may qualify for return within:
90 Days
subject to our Return & Refund Policy.
11. Promotions
Promotions may include:
- Time limits
- Quantity restrictions
- Product restrictions
- Eligibility requirements
- Separate promotional conditions
12. Intellectual Property
Content on auramavix.com may be protected by intellectual property rights, including:
- Auramavix™ branding
- Graphics
- Photography
- Product descriptions
- Written content
- Page layouts
- Website design
Unauthorized commercial reproduction may be prohibited.
13. Prohibited Conduct
Users must not knowingly:
- Submit fraudulent orders
- Interfere with website security
- Attempt unauthorized access
- Upload malicious code
- Misuse promotions
- Provide intentionally false information
- Use the website for unlawful purposes
14. Website Availability
Website access may occasionally be interrupted due to maintenance, technical issues, third-party services, or events outside our reasonable control.
15. Liability
Nothing in these Terms limits rights or liabilities that cannot legally be excluded.
To the extent permitted by applicable law, liability may be limited for certain indirect or unforeseeable losses.
16. Changes
We may update these Terms and Conditions from time to time.
The current version will be posted on this page.
17. Contact Information
Brand: Auramavix™
Company: Shenzhen Zhenyixing Network Technology Co., Ltd.
Email: service@auramavix.com
Phone: +86 13242187570
Customer Service Hours: 8:00 AM–10:00 PM
Address:
Room 701, Building 21, Junlong Xincun, Yousong Community, Longhua Subdistrict, Longhua District, Shenzhen City